Guestin – a digital solution for managing reservations and automating ESTI

Kristo Daud

In recent years, short-term property letting in Bulgaria has grown rapidly. More and more owners are using platforms such as Airbnb and Booking.com to welcome guests from all over the world. Along with that, however, come a number of administrative obligations – entering guest data, submitting information to the ESTI system, calculating tourist tax and managing reservations from different platforms.

This is exactly where Guestin comes in – a web application created specifically for Bulgarian hosts and small accommodation providers.

What is Guestin?

Guestin is a property and reservation management platform that helps hosts manage their bookings, collect guest data easily and generate the required ESTI reports – without manual data entry and unnecessary paperwork.

The application’s main goal is simple: less administrative work and more time for your guests.

Key features

Reservation management
With Guestin you can create and track reservations from a variety of sources – Airbnb, Booking.com or direct bookings. Thanks to automatic iCal synchronisation, reservations from external platforms can be imported directly into the system, so everything is gathered in one place.

Online guest check-in portal
Instead of the host entering each guest’s details by hand, Guestin sends a self-registration link. Guests fill in their own details – name, nationality, ID card or passport number, date of birth, as well as the personal identification number for Bulgarian citizens. This saves time for you and for your guests, and reduces the risk of errors.

Export to ESTI
One of the most useful features is the automatic generation of ESTI files. Guestin creates daily and monthly reports that meet the register’s requirements.

Tourist tax calculator
The system automatically calculates the tourist tax due based on the number of guests and nights. Guestin identifies the municipality from the property’s town or city and helps hosts keep track of their obligations to the local administration.

Support for multiple properties
For hosts with more than one apartment or guest house, Guestin allows several properties to be managed at the same time. Each property has its own settings – check-in and check-out times, guest information and more.

Who is Guestin built for?

Guestin was developed for Bulgarian Airbnb and Booking.com hosts, as well as for small family hotels and guest houses that want to simplify the administrative side of their business.

If you have ever struggled with entering guest data by hand, generating reports or the complexity of ESTI, Guestin can save you hours of work every month.

Instead of dealing with paperwork, you can focus on what matters most – a great experience for your guests.

Why choose Guestin?

Guestin is the first Bulgarian application built entirely around the needs of short-term accommodation hosts. The platform offers direct integration with the requirements of the ESTI system, automatic generation of the necessary reports, and tourist tax calculation adapted to the current local tax and fee rates for the relevant municipality.

Guestin has also been developed with the Bulgarian market in mind, providing ongoing support in Bulgarian and features that match the real administrative requirements facing hosts in Bulgaria.